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Accounts & Rewards

Shop at ALOHAS and get rewards!

How can I subscribe to your newsletter to stay updated on new launches?

We are so excited to send you all kinds of updates and news once you join our community!. How to sign-up?. So easy! It's a one-shot action you won't regret about! Click here and fill in the form with your full name, email, phone number and birthday.

I forgot my password, how do I reset it?

No need to worry! It only takes a minute to reset your password. 3. Enter your email address and click 'Submit.'. 4. You'll instantly receive an email just like the one below. Just click on the “Reset your password” button to be redirected to our web

How does the referral program work?

Share the love! Give your friends €20 off and get €20 off for it. If you recently purchased on alohas.io you will receive an email inviting you to Refer a friend. How does it work?. 1. You tell a friend about ALOHAS by sharing the link you will recei

How can I redeem my ALOHAS Circle Rewards points?

Redeeming your points has never been easier!. You will be able to see all the rewards you can get, but only those for which you have the necessary points will be unlocked. For the ones you don't have available yet, you will have the opportunity to se

How can I check how many ALOHAS Circle points I have?

Checking how many points you have in our ALOHAS Circle Program is super easy!. 1. Log in to your ALOHAS account. 2. From the left menu, click on the ALOHAS Circle Reward section. 3. Find your current balance. 4. See how many points you have and how m

Is my personal information kept private?

Your security and privacy are of utmost importance to us. Please rest assured that any personal information provided on our website is strictly kept confidential and will never be sold or rented. To register, simply provide your name, mailing address

How can I change my account email or password?

If you wish to change your account email or password, you can do it in just a few quick steps!. 1. Click on the Privacy section from the right menu in your account. 2. Reset your password or your email as shown below. 3. You're all set!. Do you have

How do I edit my customer details, telephone number or delivery address?

If you wish to change your personal details, phone number or delivery address, here's how you can do it in a few quick steps!. 1. Click on the Details section from the right menu on your account. 2. Click on Add a new address and complete the informa

What are the benefits of joining the ALOHAS Circle Rewards program?

Joining our reward program allows you to get points every time you contribute to making our brand and community bigger!. The benefits you get depend on how many points you have:. Advantages of the PREMIER level:. Advantages of the ICON level:. Advant

How can I get more ALOHAS Circle points?

Join ALOHAS Circle Rewards and you will instantly get 50 points to get you started. Here are a few ways you can get more points:. In line with our sustainable fashion premises, you get more points when shopping on-demand or vegan products. Remember y

How can I get discounts and promotion codes?

If you're looking to obtain discount and voucher codes, here are some options available to you. Please note that most discounts are only applicable to full-price products - unless otherwise specified. Check your spam or promotions folder to verify th

How to proceed if I suspect a website is fraudulent?

We'd like to inform you that our only official website is https://alohas.com/. It is deeply concerning to come across a website with similar characteristics to ALOHAS, which is not genuine and could potentially be a scam. If you have made a purchase,

How can I create or modify an account?

CREATING AN ALOHAS ACCOUNT IS SUPER EASY!. HOW CAN I MODIFY OR DELETE MY ACCOUNT?. If you wish to delete or modify an existing account, you need to contact us. In the email or chat message, please, provide the email address associated with the accoun