I forgot my password, how do I reset it?Updated a year ago

No need to worry! It only takes a minute to reset your password.

1. Locate the account icon in the top right corner of any page on our website.
2. Click on 'Forgot your password?' as indicated here.

3. Enter your email address and click 'Submit.'

4. You'll instantly receive an email just like the one below. Just click on the “Reset your password” button to be redirected to our website, where you can enter a new password.

If you're still encountering issues signing into your account, please clear your browser's cookies and cache and try again. If the problem persists, kindly capture a screenshot or record a short video and reach out to us. We're here to assist you further.