Have you detected my purchase as fraudulent?Updated 5 months ago
At ALOHAS, we prioritize the security of our customers. That's why we may request additional details about your billing address and payment method during the preparation process if our system detects your order has something unusual. This information helps us safeguard against potential fraudulent activities and ensures a secure shopping experience for you.
Our system is designed to detect anomalies and alert us to any suspicious activity. It's important to note that all official communications from ALOHAS will always come from an email address ending in @alohassandals.com. We do not request sensitive details through any other email address.
If you ever receive a communication that appears to be from ALOHAS but doesn't come from our official email address, or if you're asked for information that could compromise your security, please notify us immediately. We're here to assist you in verifying authenticity and, if necessary, reporting any fraudulent attempts.
Protecting your personal information is a must to us. We appreciate your trust and are committed to ensuring a safe and successful shopping experience at ALOHAS.
For any inquiries or to report any suspicious activity, please don't hesitate to contact our customer support team.