ALOHAS  logo
ALOHAS  logo

All articles


Paying your online shopping purchase has never been easier!

What are the available payment methods?

We want your online shopping experience to be as effortless as possible!. If you can decide what to shop for, why shouldn't you also have the liberty to pay as you wish?. We have selected a wide range of payment options for you to choose from, so you

When will I be charged for my order?

The time at which you'll be charged for your order will depend on the payment method you selected at checkout. Please remember that even if a payment is not authorized, it may look as if ALOHAS has taken the money due to some card issuers placing a h

How can I use a promotional code?

If you have a promo code, here's a quick and super-easy way to apply it!. You must enter the discount/promo code when checking out as it can't be applied after payment. The codes will not apply to products on sale unless otherwise specified. Only one

I cannot pay for my order, what should I do?

We are really sorry to hear you were not able to complete your purchase and we are here to support you the best way we can!. The maximum amount that can be processed at once for orders within our website is 999,999.99 (8 digits in your local store cu

Is payment secure on your site?

At ALOHAS, the security of the information our customers submit on is one of our highest priorities. We preserve your confidentiality. This is why we make sure that no information related to your bank details is registered on our servers so

How do I change the currency?

If you want to check the price of a product in a different currency you are seeing it when on, you just need to change the currency!. Changing currency is super super easy! From any page on our website, you can select the currency you want

How do I pay with Amazon Pay?

To pay your order with Amazon Pay, you'll need to set up an Amazon Pay account on the Amazon website. It only takes minutes to open an Amazon Pay account and it's free. As soon as your Amazon Pay account is set up, follow these steps:. 1. Select Amaz

How do I pay with PayPal?

To pay your order with PayPal, you'll need to set up a PayPal account on the PayPal website. It only takes minutes to open a PayPal account and it's free. As soon as your PayPal account is set up, follow these steps:. 1. Select PayPal from the list o

How do I pay using a gift card?

You may have received a gift card as a present from a friend, or as a reimbursement for order cancellation or return. To pay your next purchase with a gift card, just follow these simple steps:. 1. Add to your shopping cart all the items you want to

How do I pay with Klarna?

Klarna offers the possibility to pay immediately or split your payment over three installments with no interest or fees. Orders placed with Klarna will show up as “Klarna” on your credit or debit card statements. So far, this option is only available

How do I pay with Sezzle?

Sezzle lets you buy what you want today and pay during four equal interest-free installments. For now, this payment method is available to USA and CANADA only. How to use it:. You're all set! The first payment - in most cases 25% of the order total -

Why was I charged twice when purchasing through the website?

The double charge you are seeing on your bank account is an authorization. This is a common bank practice for handling credit card transactions to ensure sufficient funds are available. An authorization hold (also known as card authorization, preauth

How can I purchase an ALOHAS gift card?

Gift cards are always a great choice if you are unsure of the perfect gift for friends, family, or colleagues!. Buying a gift card is ridiculously easy - you decide who you want to send it to, how much you want to spend and when you want the lucky pe

I can't use a promo or discount code I received, what should I do?

We're sorry to hear you’re having trouble with your promo code!. Please bear in mind:. If you are sure all these above terms comply, but trying to use your code an error message is displayed, please take a screenshot of your shopping cart with the co

Do gift cards expire?

Generally speaking, and unless clearly specified in the communication, ALOHAS Gift Cards do not expire. Can I partially use my gift card?. If you're spending less than the value of your gift voucher, the credit will stay on your account for you to sp

How can I pay my order in installments?

Instead of paying for your purchase upfront at the moment of the transaction, you can choose to conveniently split the total amount of your order into equal, interest-free installments. If you live in Canada or the United States, this service is curr

How do I get a refund?

If you need to get a refund on an unfulfilled order, please consult How can I cancel my order?. If you need a refund for an order you have already received, you will need to start the return process following the steps indicated in How do I make a re