When will I be charged for my order?Updated 2 months ago

When you place an order, whether for in-stock or on demand products, payment is processed at the time of purchase, even if the product has not yet been shipped. This is because, especially in the case of pre-order items, we start investing in materials and producing the item specifically for you. By charging at the time of purchase, we can ensure that all necessary materials and resources are available to create your high-quality product.

If you need it, we also offer various payment methods that allow you to pay for the product in installments. Depending on your country, the system will automatically provide you with the different available options once you have added the item to your cart and before you proceed to checkout.

We have a wide variety of payment methods for purchasing your ALOHAS. Please take a look at the payment section of our Help site, "What are the available payment methods?", to learn about which method is best for you.

Please remember that, in the case of installment payments, even if a payment is not authorized, it may appear that ALOHAS has charged the money because some card issuers place a temporary hold on your account. Please contact your bank to confirm that it is just a temporary hold and that the amount has not been charged.

If you have any questions about payment methods or a payment that has been made, please feel free to contact us so that we can provide you with personalized assistance.