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Where is my order?Updated 2 months ago

If you made a purchase and you need to understand what's the order status and when you will receive it, please take into account it depends on two different aspects: 

1. Processing timing for the order to be prepared from our warehouse. This depends on the product(s) purchased. Based on whether you choose to shop on-demand, in stock, or both of them, the processing time will be different. Please consult When will I receive my order? to understand when the products you purchased will be ready for shipment

2. Delivery timing for the order to be delivered from our courier once the parcel leaves our warehouse may vary and depend on the delivery country. For more information consult How long does the delivery take?


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