ALOHAS  logo
ALOHAS  logo

All articles

Why are some on-demand products not eligible for the 30% discount?Updated 13 days ago

At ALOHAS, we follow an on-demand production model with the goal of offering responsible, sustainable, and waste-free fashion. Within this model, you might come across products with a future shipping date (pre-order) that do not have a discount applied. Here’s why that happens:

ALOHAS' Pre-order Model

When we launch a new collection, we offer a 30% discount on newly released products. This discount is available only during the initial launch phase, as a way to reward those who support our new designs and help them become part of our permanent collection.

Why do some pre-order products no longer have a discount?

Even if a product is not yet in stock and still has a future shipping date, the 30% discount will no longer be available if the initial launch phase has passed. At that point, the item is sold at full price, as its promotional period has ended.

This approach allows us to:

  • Assess real demand before producing in large quantities.

  • Reduce waste by only manufacturing what our customers truly want, always aiming to protect the environment.

That’s why, even if an item is not available for immediate shipping, it may appear at full price if its initial discounted phase has ended.

Want to know more?

You can check all our articles about the Pre-order model here. Or take a look at this suggested article: What are the advantages of on-demand shopping?

Still, at ALOHAS, we are always happy to help you find your perfect match. Check this article to learn more about the latest deals: How can I get discounts and promotion codes?

And if you have any other questions, don’t hesitate to contact us. We’re here to help!


Why did I see a discounted ad, but the discount is gone on the website?

Sometimes you may see an ad (Instagram, TikTok, Google, etc.) showing a discount, but when you click through, the price on our website no longer matches. This can happen because:

  • The promotion has ended (ads can keep showing briefly after a sale finishes).

  • Ad platforms cache content, so older versions may appear even after our site is updated.

  • Discounts may apply only to specific variants (certain sizes/colors) or a limited selection.

  • Location/currency/tax differences can affect the final price shown.

  • Limited-time or limited-quantity offers can end quickly.

Our teams work continuously to keep ads accurate and relevant for each customer, but occasional update delays can happen. Thanks for your understanding.

Want us to verify it? Contact us with a screenshot of the ad, the product link, and your country/currency. We’ll check whether the promotion was still active, confirm if it applied to a specific variant, and flag any update delays to our Ads team.

Was this article helpful?
Yes
No